Privacy policy

This Privacy Policy governs how Tabono Lifestyle ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make purchases from ("the Site") or communicate with us in any other way (collectively, "the Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on the Site, and the "Last updated" date will be revised accordingly. It is your responsibility to review this Privacy Policy periodically.

How We Collect and Use Your Personal Information To provide the Services, we collect personal information about you from various sources, as outlined below. The specific information collected depends on how you interact with us.

In addition to the purposes stated below, we may use the collected information to communicate with you, deliver the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of others.

What Personal Information We Collect The types of personal information we collect from you depend on your interactions with our Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections detail the categories and specific types of personal information we collect.

  1. Information We Collect Directly from You:
  • Basic contact details: Name, address, phone number, email.
  • Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information: Username, password, security questions.
  • Shopping information: Items viewed, cart contents, wishlist.
  • Customer support information: Information shared in communications with us.

Some Services features may require you to provide specific information about yourself. While you may choose not to provide this information, doing so might limit your access to certain features.

  1. Information We Collect through Cookies: We use cookies, pixels, and similar technologies to automatically collect certain information about your interactions with the Services ("Usage Data"). Usage Data may include device information, browser details, network connection, IP address, and other related data.

  2. Information We Obtain from Third Parties: We may obtain information about you from third parties, such as vendors and service providers who collect information on our behalf. This information may include data provided by companies supporting our Site and Services or our payment processors.

Please note that any information received from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information We utilize your personal information for the following purposes:

  1. Providing Products and Services: Processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, and facilitating shipping.

  2. Marketing and Advertising: Sending marketing, advertising, and promotional communications via email, text message, or postal mail. Tailoring advertisements on our Site and other websites.

  3. Security and Fraud Prevention: Detecting and investigating fraudulent, illegal, or malicious activities. Ensuring your account credentials' safety and security.

  4. Communicating with You: Providing customer support and improving our Services.

Cookies We use Cookies on our Site to improve and personalize your experience. For detailed information about the Cookies we use for powering our store with Shopify, please see Cookies help us administer, enhance, and optimize the Services, but you can adjust your browser settings to remove or reject them. However, note that doing so might negatively impact your user experience and affect certain Services features and functionality. Blocking Cookies may not fully prevent information sharing with third parties like advertising partners.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes as described in this Privacy Policy. These circumstances include:

  1. Vendors and Service Providers: Third parties who perform services on our behalf, such as IT management, payment processing, data analytics, cloud storage, fulfillment, and shipping.

  2. Business and Marketing Partners: Partners like Shopify, with whom we provide services and advertising.

  3. Consent-Based Sharing: If you direct, request, or consent to disclose specific information to third parties.

  4. Affiliates: Disclosure within our corporate group to run a successful business.

  5. Business Transactions: In connection with a business transaction like a merger or bankruptcy.

We may have shared the following categories of personal information about users for the purposes described in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" in the past 12 months:

  • Identifiers such as basic contact details and certain order and account information.
  • Commercial information such as order information, shopping information, and customer support information.
  • Internet or similar network activity, such as Usage Data.

Third-Party Websites and Links Our Site may contain links to third-party websites. Please review their privacy and security policies and terms and conditions when you follow these links. We do not endorse the content of such third-party platforms, and we are not responsible for their privacy or security practices.

Children's Data Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to have it deleted.

Security and Retention of Your Information While we take reasonable security measures to protect your personal information, no method is entirely foolproof. Please avoid using unsecure channels to share sensitive or confidential information. The retention period for your personal information varies depending on our business needs, legal obligations, and other relevant factors.

Your Rights and Choices Depending on your location, you may have certain rights concerning your personal information. These rights may include:

  • Right to Access / Know: Request access to the personal information we hold about you.
  • Right to Delete: Request the deletion of personal information we hold about you.
  • Right to Correct: Request the correction of inaccurate personal information we hold about you.
  • Right of Portability: Receive a copy of your personal information and request its transfer to a third party.
  • Right to Opt-out of Sale or Sharing or Targeted Advertising: Request not to have your personal information sold or shared for targeted advertising purposes.
  • Right to Limit and/or Opt-out of Use and Disclosure of Sensitive Personal Information: Direct us to limit the use and/or disclosure of sensitive personal information.
  • Restriction of Processing: Ask us to stop or restrict processing of your personal information.
  • Withdrawal of Consent: If processing is based on consent, you may withdraw it.
  • Appeal: You have the right to appeal our decision if we decline your request.
  • Managing Communication Preferences: You can opt-out of promotional emails at any time.

We will not discriminate against you for exercising these rights. To exercise your rights or inquire further, please contact us using the provided contact details.

Complaints If you have complaints about how we process your personal information, please contact us using the provided contact details. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.